MobileDOCK has been completely redesigned. The primary purpose of doing this is to allow easier access for the carrier and supplier community. This includes:
Your MobileDOCK account is now separate from your Dock Appointments username and password. The process for getting up and running with *NEW* MobileDOCK is:
Please refer to the video help links below to assist with getting up and running with *NEW* MobileDOCK:
The MobileDOCK Forums contain many Frequently Asked Questions in the MobileDOCK FAQ Forum
In order for you to recover your password automatically, you must have first entered a password recovery question and associated answer. To recover your password you will require the Company Name you are making deliveries to, your User Name, and the answer to your recovery question. This video will show you how.
Where you are having difficulty making a booking for a destination, or need to reset your, or change your company details, please contact one of the destination centres directly:
Email Westfield docks, or call on 02 8236 9259.
Email Barangaroo South dock master, or call on 0423 747 529.
Email Emporium Melbourne dock master, or call on 0475 100 210.
For issues relating to MobileDOCK functionality, or application issues, please contact MobileDOCK:
Email MobileDOCK Service Support for application issues.
Support requests will be actioned within 24 business hours the request, provided sufficient information is provided.
South Melbourne, Victoria, Wednesday 18 January, 2017 – The Bestrane Group, the authorised distributor of Descartes solutions in Australia and New Zealand, announced that BC Sands, one of the leading premium building and landscape suppliers in Sydney, Australia, is using the same-day optimisation capabilities of Descartes’ delivery solution to automate delivery appointment scheduling, route optimisation […]
September 2016 SYDNEY AUSTRALIA ACM Parts, a valued customer of Bestrane, has been recognised by The Australian Business Awards with 2 awards: Service Innovation – The Australian Business Award for Service Innovation recognises leading service products that provide innovative solutions for new and existing market needs. Business Innovation – The Australian Business Award for Business Innovation […]
August 2016, Melbourne, Australia. Bestrane and MobileDOCK are pleased to announce the release of MobileDOCK Check In/Out for Android. MobileDOCK Check In/Out is a companion app to MobileDOCK. MobileDOCK allows for the simple online entry and management of appointment bookings for on-street and off-street commercial parking areas. MobileDOCK Check In/Out is used by parking area managers to facilitate […]
On June 22nd 2016, WISC held its first event in New South Wales, at the Sydney Opera House. The event attended by 65 participants featured leading speakers describe how INNOVATIVE LOGISTICS SOLUTIONS ARE ENABLING SMART CITIES. Speakers such as: Marg Prendergast – Coordinator General CBD, Transport for NSW shared the challenges of planning for the Sydney […]