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Dock Appointments Support
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MobileDOCK
MobileDOCK has been completely redesigned. The primary purpose of doing this is to allow easier access for the carrier and supplier community. This includes:
- Booking and Booking Management for multiple destinations (company’s) from a single login. Register your Dock Appointments credentials for different destinations once, and then book and manage appointments for all these destinations in 1 place.
- Compatibility for most common mobile browsers, such as Android and Apple iOS. Screen are designed to display for mobile devices.
Your MobileDOCK account is now separate from your Dock Appointments username and password. The process for getting up and running with *NEW* MobileDOCK is:
- Create a MobileDOCK account. Click here to begin creating your account.
- Register your Dock Appointments credentials for different each destination you deliver too.
- Start booking….. Click here to start booking if you already have an account.
Please refer to the video help links below to assist with getting up and running with *NEW* MobileDOCK:
Register Dock Appointments destination credentials
Book and manage your appointments
Filter and find your appointments
The MobileDOCK Forums contain many Frequently Asked Questions in the MobileDOCK FAQ Forum
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Automatic Password Recovery
Use this link to watch a video to help you Set and Reset Your Password for Dock Appointment Scheduling.
In order for you to recover your password automatically, you must have first entered a password recovery question and associated answer. To recover your password you will require the Company Name you are making deliveries to, your User Name, and the answer to your recovery question. This video will show you how.
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Destination Contacts and Support
Where you are having difficulty making a booking for a destination, or need to reset your, or change your company details, please contact one of the destination centres directly:
Email Westfield docks, or call on 02 8236 9259.
Email Barangaroo South dock master, or call on 0475 100 210.
Email Emporium Melbourne dock master, or call on 0423 747 529.
For issues relating to MobileDOCK functionality, or application issues, please contact MobileDOCK:
Email MobileDOCK Service Support for application issues.
Support requests will be actioned within 24 business hours the request, provided sufficient information is provided.
Dock Appointments News
Melbourne Australia – MobileDOCK, a Bestrane Group company, has released a white paper on why city congestion charges, such as those implemented in London, are only short term fixes for traffic congestion in ever growing cities. Ultimately, congestion returns to pre-congestion charge levels, and fail to tackle the underlying issue of actually managing the number […]
MELBOURNE AUSTRALIA, June 2017 – Bestrane The University of Melbourne’s world-first ‘National Connected Multimodal Transport Test Bed’ to utilise Bestrane’s award winning MobileDOCK solution Bestrane has joined 17 other private and public sector project partners in an ambitious and unique hi-tech Melbourne transport project focused on reducing future congestion and improving road safety as the […]
In conjunction with Bestrane, SCLAA invites you to a site tour of Emporium Melbourne’s innovative award winning, underground loading dock and to hear leading speakers describe how innovative logistics solutions are enabling Smart Cities. The site tour will be followed by a networking event at a nearby location where attendees will be addressed by 3 leading […]
South Melbourne, VICTORIA. Wednesday 8th March 2017 – The Bestrane Group is pleased to offer ongoing support to Women in Supply Chain (WISC), which was established in 2009 to help connect women in supply chain transport and logitistics. WISC is organing a network event in May 2017, in the beautiful Yarra Valley. Please see the […]
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Logistics solutions to optimise your supply chain operations.