Where Dock Appointment Scheduler provides streamlined appointment booking MobileDock gives the ability to streamline and structure the appointment execution process directly from mobile devices throughout a facility.
Bestrane MobileDock™ is used in conjunction with Descartes’ Dock Appointment Scheduler web service. Where Dock Appointment Scheduler provides streamlined appointment booking MobileDock gives the ability to streamline and structure the appointment execution process directly from mobile devices throughout a facility.
Dock Appointment Scheduler provides the ability for facility owners to take control of the inbound and outbound vehicle movements to/from individual docks at each facility. Using Dock Appointment Scheduler suppliers and carriers can log on over the internet and request appointments at a Distribution Centre or facility, and have those requests automatically approved in real-time, according to configured facility operational constraints.
MobileDock allows the Distribution Centre or facility owners to control the execution of those booked appointments in real-time, from a mobile device, without the need for personnel to be tethered to a desktop computer.
Gate personnel are able to use MobileDock to confirm a vehicle which presents at the gate has a valid booked appointment. MobileDock will show gate personnel details of the appointment, such as the supplier, carrier, booked date and time and assigned dock. This allows gate personnel to have sufficient information to allow the vehicle on to the site or not.
In real-time, gate personnel can update the appointment status in Dock Appointment Scheduler immediately, providing visibility of the current status to Dock Appointment Scheduler users. Dock personnel may use MobileDock to retrieve the same appointment details as gate personnel, together with current appointment status to validate vehicles arriving to the dock area, and update Dock Appointment Scheduler with dock area status updates, such as ‘on dock’ and ‘off dock’.
MobileDock may be configured to add process structure to the appointment execution process. Based upon the current appointment status, a configured list of possible next status options is automatically displayed in MobileDock for the user to select, and update the appointment in to Dock Appointment Scheduler.
In addition MobileDock can be configured to allow the collection of other relevant data each time an appointments’ status is updated. This is a very powerful tool and will assist in managing Chain of Responsibility or CoR requirements.
For example vehicle drivers’ date and time of legal hours expiry can be collected before they are permitted on site, which is especially relevant for Chain of Responsibility legislation compliance.
Other examples include the vehicle registration number, odometer, weight haulage etc. Data collected in this manner is saved in fields reserved for user data and is available for reporting through Dock Appointment Scheduler reporting functions.
Simon Poppleton, Loading Dock Manager at Emporium Melbourne explains how MobileDock by Bestrane has enabled the efficient, award-winning docks in the heart of Melbourne.