Dock Appointments Home

Welcome to Dock Appointments and MobileDOCK. The home of commercial delivery, pickup and contractor bookings into City Precincts, Retail Centers, Convention Centers and Distribution Centers.

Please note changes to the way you access the booking service for your destination/s.

  • Descartes Dock Appointments – Used by Distribution Centers for Officeworks, Myer, Symbion, Snackbrands, Super Retail, Booktopia, Star Entertainment, Emergent Cold and other progressive logistics operations.
  • MobileDOCK Classic – Used by Westfield, Emporium, Sydney Opera House, David Jones, Barangaroo, and other leading city destinations.
  • New MobileDOCK – Being progressively rolled out, and currently servicing Commercial Bay, Msheireb Downtown Doha, 80 Collins, ICC Sydney, Collins Arch.

Please see the different login options below.

Descartes Dock Appointments

Use the login button below to access Descartes Dock Appointments for Officeworks, Myer, Symbion, Snackbrands, Super Retail, Booktopia, Star EntertainmentEmergent Cold and other progressive logistics operations.


MobileDOCK Classic

Use the login button below to access MobileDOCK Classic for Westfield, Emporium, Sydney Opera House, David Jones, Barangaroo, and other leading city destinations.

The MobileDOCK Classic Frequently Asked Questions has extensive help on creating and managing your account, and making bookings: MobileDOCK Classic FAQ Page


New MobileDOCK

Use the login button below to access New MobileDOCK for Commercial Bay, Msheireb Downtown Doha, 80 Collins, ICC Sydney, Collins Arch.

The New MobileDOCK Frequently Asked Questions has extensive help on creating and managing your account, and making bookings: New MobileDOCK FAQ and Guides





MobileDOCK and Dock Appointments Support


  1. Destination Contacts and Support

    Where you are having difficulty making a booking for a destination, or need to reset your, or change your company details, please contact one of the destination centres directly:

    Email Westfield docks, or call on 02 8236 9259.

    Email Barangaroo South dock master, or call on either (02) 8052 5215 or 0423 747 529.

    Email Emporium Melbourne dock master, or call on either (03) 8609 8221 or 0427 166 972.

    Email Sydney Opera House dock master, or call on (02) 9250 7979.

    Email Symbion dock master, or call on either (02) 8832 3663.

    Email David Jones (direct store and DC) dock master.

    Email Officeworks (DC) dock master.

    For issues relating to MobileDOCK functionality, or application issues, please contact MobileDOCK:

    Email MobileDOCK Service Support for application issues.

    Support requests will be actioned within 24 business hours the request, provided sufficient information is provided.




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