Dock Appointments Home

Welcome to Dock Appointments and MobileDOCK. The home of commercial delivery, pickup and contractor bookings into City Precincts, Retail Centers, Convention Centers and Distribution Centers.

We are currently migrating our MobileDOCK customers to a new generation of booking service New MobileDOCK. You will receive communications from each destination as they migrate. Please refer to the options below to select the right MobileDOCK for the destination you are booking for.

Descartes Dock Appointments

Use the login button below to access Descartes Dock Appointments for:

  • Officeworks,
  • Myer,
  • Symbion,
  • Snackbrands,
  • Super Retail,
  • Booktopia,
  • Star Entertainment,
  • Emergent Cold

MobileDOCK Classic

Use the login button below to access MobileDOCK Classic for

  • Westfield,
  • Emporium,
  • Sydney Opera House

The MobileDOCK Classic Frequently Asked Questions has extensive help on creating and managing your account, and making bookings: MobileDOCK Classic FAQ Page

New MobileDOCK

Use the login button below to access New MobileDOCK for

  • Commercial Bay,
  • Msheireb Downtown Doha,
  • 80 Collins,
  • ICC Sydney,
  • Collins Arch,
  • David Jones,
  • Barangaroo

The New MobileDOCK Frequently Asked Questions has extensive help on creating and managing your account, and making bookings: New MobileDOCK FAQ and Guides



MobileDOCK and Dock Appointments Support


  1. Destination Contacts and Support

    Where you are having difficulty making a booking for a destination, or need to reset your, or change your company details, please contact one of the destination centres directly:

    Email Westfield docks, or call on 02 8236 9259.

    Email Barangaroo South dock master, or call on either (02) 8052 5215 or 0423 747 529.

    Email Emporium Melbourne dock master, or call on either (03) 8609 8221 or 0427 166 972.

    Email Sydney Opera House dock master, or call on (02) 9250 7979.

    Email Symbion dock master, or call on either (02) 8832 3663.

    Email David Jones (direct store and DC) dock master.

    Email Officeworks (DC) dock master.

    For issues relating to MobileDOCK functionality, or application issues, please contact MobileDOCK:

    Email MobileDOCK Service Support for application issues.

    Support requests will be actioned within 24 business hours the request, provided sufficient information is provided.




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