Where you are having difficulty making a booking for a destination, or need to reset your, or change your company details, please contact one of the destination centres directly:
Email Westfield docks, or call on 02 8236 9259.
Email Barangaroo South dock master, or call on 0423 747 529.
Email Emporium Melbourne dock master, or call on 0475 100 210.
For issues relating to MobileDOCK functionality, or application issues, please contact MobileDOCK:
Email MobileDOCK Service Support for application issues.
Support requests will be actioned within 24 business hours the request, provided sufficient information is provided.
MobileDOCK has been completely redesigned. The primary purpose of doing this is to allow easier access for the carrier and supplier community. This includes:
Your MobileDOCK account is now separate from your Dock Appointments username and password. The process for getting up and running with *NEW* MobileDOCK is:
Please refer to the video help links below to assist with getting up and running with *NEW* MobileDOCK:
The MobileDOCK Forums contain many Frequently Asked Questions in the MobileDOCK FAQ Forum
In order for you to recover your password automatically, you must have first entered a password recovery question and associated answer. To recover your password you will require the Company Name you are making deliveries to, your User Name, and the answer to your recovery question. This video will show you how.
To all Bestrane MobileDOCK customers, and MobileDOCK users We are all in the midst of an unprecedented COVID-19 pandemic with daily updates and actions being taken by governments around the world. During these uncertain times, the health and well-being of our families, staff, friends and the community at large is paramount. As is supporting our […]
To all Bestrane customers We are all in the midst of an unprecedented COVID-19 pandemic with daily updates and actions being taken by governments around the world. During these uncertain times, the health and well-being of our families, staff, friends and the community at large is paramount. As is supporting our customers through these times. […]
Melbourne Australia – Bestrane was proud to enable and participate in the Towards Zero Carbon Supply Chains webinar on the evening 19th March 2020. Originally planned as an in-person event at Community Hub at The Dock, the impact of COVID-19 social distancing restrictions saw this event pivot through to a fully online webinar. The success […]
We are excited to announce the release of New MobileDOCK, and successful deployment to several new customers. New MobileDOCK re-invents commercial delivery, pickup and contractor bookings into city destinations, by enabling destinations to self activate, fully self configure, and build their own supplier, carrier and tenant network. Activation of New MobileDOCK is minutes to hours, […]