Where you are having difficulty making a booking for a destination, or need to reset your, or change your company details, please contact one of the destination centres directly:
Email Westfield docks, or call on 02 8236 9259.
Email Barangaroo South dock master, or call on 0423 747 529.
Email Emporium Melbourne dock master, or call on 0475 100 210.
For issues relating to MobileDOCK functionality, or application issues, please contact MobileDOCK:
Email MobileDOCK Service Support for application issues.
Support requests will be actioned within 24 business hours the request, provided sufficient information is provided.
MobileDOCK has been completely redesigned. The primary purpose of doing this is to allow easier access for the carrier and supplier community. This includes:
Your MobileDOCK account is now separate from your Dock Appointments username and password. The process for getting up and running with *NEW* MobileDOCK is:
Please refer to the video help links below to assist with getting up and running with *NEW* MobileDOCK:
The MobileDOCK Forums contain many Frequently Asked Questions in the MobileDOCK FAQ Forum
In order for you to recover your password automatically, you must have first entered a password recovery question and associated answer. To recover your password you will require the Company Name you are making deliveries to, your User Name, and the answer to your recovery question. This video will show you how.
We are aware of the disruption to everyday life caused by the COVID-19 pandemic. The effect of this pandemic has been felt through the entire supply chain for every business also. City lock downs has meant workers have been restricted in their ability to travel to/from city office locations, with the flow on effect of […]
Bestrane is please, and excited, to have MobileDOCK selected as a finalist for The Urban Developer Awards for Industry Excellence for Best New Proptech. After a record number of submissions and an extensive qualifying process, MobileDOCK has been shortlisted as a finalist. Winners will be announced at the gala on 15 September 2021.
Local councils and planning authorities are increasingly focused on the impact of new developments on existing urban congestion and amenity. Loading Dock Management Plans have evolved from footnotes to planning approvals, to detailed documents specifying how the site will manage the operational challenges of the additional commercial delivery volumes. Read the full article here on […]
Adam Welch has penned an article asking the question – Does Idling Time Impact the Profitability of Your Vehicle Fleet? Commercial fleet vehicles spend more time idling than we probably realise. Allowing vehicles to idle for extended periods directly adds cost to the operation of the fleet. Fuel usage, maintenance expenses and vehicle emissions are all […]