MobileDOCK Upgrade
A new version of MobileDOCK is now available, and has been moved to https://bookings.mobiledock.com or by clicking on the orange *NEW* MobileDOCK icon below. The previous version of MobileDOCK will be has been retired, and will no longer be available.
The upgraded MobileDOCK has many benefits to the Carrier/Supplier/Retailer community. One of these is the ability to book and manage appointments for multiple destinations with a single login. Use the links at the bottom of this page to learn more and register.
Please take the time to register in the *NEW* MobileDOCK to be able to book appointments.
MobileDOCK Support
-
*NEW* MobileDOCK
MobileDOCK has been completely redesigned. The primary purpose of doing this is to allow easier access for the carrier and supplier community. This includes:
- Booking and Booking Management for multiple destinations (company’s) from a single login. Register your Dock Appointments credentials for different destinations once, and then book and manage appointments for all these destinations in 1 place.
- Compatibility for most common mobile browsers, such as Android and Apple iOS. Screen are designed to display for mobile devices.
Your MobileDOCK account is now separate from your Dock Appointments username and password. The process for getting up and running with *NEW* MobileDOCK is:
- Create a MobileDOCK account. Click here to begin creating your account.
- Register your Dock Appointments credentials for different each destination you deliver too.
- Start booking….. Click here to start booking if you already have an account.
Please refer to the video help links below to assist with getting up and running with *NEW* MobileDOCK:
Register Dock Appointments destination credentials
Book and manage your appointments
Filter and find your appointments
The MobileDOCK Forums contain many Frequently Asked Questions in the MobileDOCK FAQ Forum
-
Automatic Password Recovery
Use this link to watch a video to help you Set and Reset Your Password for Dock Appointment Scheduling.
In order for you to recover your password automatically, you must have first entered a password recovery question and associated answer. To recover your password you will require the Company Name you are making deliveries to, your User Name, and the answer to your recovery question. This video will show you how.
-
Destination Contacts and Support
Where you are having difficulty making a booking for a destination, or need to reset your, or change your company details, please contact one of the destination centres directly:
Email Westfield docks, or call on 02 8236 9259.
Email Barangaroo South dock master, or call on 0423 747 529.
Email Emporium Melbourne dock master, or call on 0475 100 210.
For issues relating to MobileDOCK functionality, or application issues, please contact MobileDOCK:
Email MobileDOCK Service Support for application issues.
Support requests will be actioned within 24 business hours the request, provided sufficient information is provided.
MobileDOCK News
Bestrane Continues to Support Women In Supply Chain (WISC)
Bestrane is proud to continue our active support of Women in Supply Chain (WISC). WISC is a voluntary group connecting women interested/working in supply chain transport and logistics. Please download the events calendar below to see planned events and participate.
MobileDOCK User Group 2019
Bestrane is pleased to announce the 2019 MobileDOCK User Group event to be held in Sydney on March 12th 2019. This event is held each year to gather users of MobileDOCK learn about upcoming enhancements, future direction, and discuss issues/best practice for managing docks. This event is open to all existing customers of Bestrane/MobileDOCK. Please […]
Join Bestrane at Descartes Evolution – Global User Group Conference
Evolution is the premier event that gathers together Descartes customers and business partners from around the world to network with each other, meet the Descartes product management team, provide input and feedback on Descartes’ product direction, and to learn more about opportunities for improving operations through the growing portfolio of Descartes solutions. Representatives from Bestrane […]
Coates Hire – Finding A Better Route in DC Velocity
Coates Hire, a valued Bestrane customer, has been featured in the December 2018 edition of DC Velocity. In this article Adam Welch, Manager for Transport Logisitics, explains how Coates Hire has deployed Descartes Route Planner, Descartes Transportation Manager, and Descartes MobileLINK to help manage the 160 fleet vehicles and 300+ external carriers to both reduce […]
About Us
Logistics solutions to optimise your supply chain operations.