November 2015, Melbourne Australia. This month, Retail Systems Research released the results of their Home Delivery Benchmark Study. Sponsored by Descartes Systems Group, this study surveyed 83 retail organisations, with the majority of respondents being “C” level executives. The study asks questions like: Who Is Running the Home Delivery Show?

And then identifies “Retail Winners, and Why They Win”.

A “must read” for all online, and bricks and mortar retailers, download your copy here:

Retail Systems Research - Home Delivery Benchmark - Retailers Brave New World (877 downloads)


Descartes (Nasdaq:DSGX) (TSX:DSG) provides innovative technology solutions to help improve the productivity, performance and security of logistics-intensive retailers. Whether the challenge is home delivery, omni-channel retailing or international/domestic inbound logistics, our cloud-based solutions help retailers realize results quickly while offering the capabilities and scale to adapt as markets evolve. Learn more at

Retail Systems Research (“RSR”) is the only research company run by retailers for the retail industry. RSR provides insight into business and technology challenges facing the extended retail industry, providing thought leadership and advice on navigating these challenges for specific companies and the industry at large.