Dock Appointment Scheduling

Dock Appointment Scheduling streamlines the dock appointment process by distributing the responsibility for scheduling from the warehouse to carriers and suppliers.

By ensuring all supply chain partners are involved in the process and have visibility into requested, scheduled and rescheduled dock appointments, this solution optimises receiving operations for all shipments to and from a distribution location.

In addition to managing and optimising dock appointments, Descartes Dock Appointment Scheduler can be integrated with Bestrane’s MobileDock application to enable wireless workflow management of dock appointment status, yard management and recording of Chain of Responsibility (COR) requirements including Fatigue Management timing and load restraint suitability.


  • Allows authorised users to make appointments via the web at a required DC
  • Allows validation of purchase orders and advance shipping notices prior to arrival at the site
  • Provides minimal manual DC intervention
  • Sees all DC stakeholders with visibility and flexibility
  • Improves and develops efficient operational functions by reducing time to make and manage bookings
  • Easy operation and only requires a web browser to be accessed
  • Improved ability to be proactively managing COR requirements such as Fatigue and Load Restraint

Dock scheduling with automated approvals is fast becoming best practice. Organisations that schedule dock bookings achieve higher throughput of deliveries and pickups, maximising dock asset utilisation. Companies which dock schedule with manual processes, or no process, have higher operating costs than those companies who formalise and automate their dock schedules.

  1. Dock Scheduling for Chain of Responsibility

    The ability to show “reasonable steps” in the management of Chain of Responsibility (COR) obligations is becoming a higher profile risk mitigation requirement for all organisations. COR legislation is being extended to cover many areas of business. Dock Scheduling for Chain of Responsibility provides the mechanism to plan, manage, alert and report on all movements in to and out of organisation sites, recording every step of the process, gathering supporting information, and highlighting areas where potential risks are developing.

    • Retailers
    • Manufacturers
    • Distributors


  2. Dock Scheduling for Inventory

    The right inventory at the right time. Dock Scheduling for Inventory allows receiving organisations to publish purchase orders to Descartes Dock Appointment Scheduling and provides visibility of these documents to authorised suppliers and their carriers for the booking of inbound inventory appointments. Only those purchase orders you want delivered are visible, and only to the connected supply chain parties. Deliveries cannot be made without purchase orders. Approval of appointment bookings can be automated to reduce the booking effort, or manual as another mechanism for holding off the transfer of inventory ownership.

    • Retailers
    • Manufacturers


  3. Dock Scheduling for Security

    For organisations who need to control the movement of vehicles and people between in to and out of secure areas. By providing approved appointments for every movement, you are able to determine that when someone presents to a secure entry if they should be there, how long they will be there, and what they will be doing whilst on site.

    •  Retail Centres
    • Tourism Attractions
    • Cultural Centers
    • Landmarks
    • Airport Airside Security


  4. Dock Scheduling for Efficiency

    Many organisations with a distribution center (DC) or warehouse have taken the time to deploy processes and solutions that improve resource utilisation, reduce the volume of paperwork and create efficiencies within their facilities. But most have not considered how to plan more effectively for their inbound shipments.

    The absence of a strategic plan to address this critical part of a supply chain operation means door availability is typically not factored in, shipment arrivals are not prioritized, and carrier congestion remains a problem. These external issues amplify the lead time variability for inbound shipments and result in a lack of predictability. This makes it difficult for retailers to reduce inventory and resource levels, and minimize “shorts” on outbound shipments to their customers or stores.

    With the ever increasing legislative burden being placed on Supply Chain participants it is becoming more critical than ever to effectively manage not only the scheduling of the dock appointments but monitor in real time the current status of vehicles on a site, whether or not it is within legal driving hours, if it has been properly load restrained and should it be on the site at all.

    Bestrane is a market leader in Australia in offering a powerful solution that has the flexibility not only to assist in managing the dock scheduling process but can be deployed with a robust wireless and mobile solution to assist in managing onsite status and vehicle management.

    Based upon Descartes Dock Appointment Scheduling, Bestrane has developed several horizontally focused solutions:

    • Dock Scheduling for Security
    • Dock Scheduling for Chain of Responsibility
    • Dock Scheduling for Inventory